File an Insurance Claim
We’re here to help you through every step of the claims process. Contact your insurance carrier directly 24/7, then let us know so we can help guide you through.
Call Our Office: (570) 539-8801
We’re here to help Monday–Friday, 8AM–5PM
What to Do After an Accident
Ensure everyone is safe and call 911 if necessary.
Take photos of any damage.
Exchange information with everyone involved.
Contact your insurance company using the information below.
Call Kratzer Insurance so we can help advocate for you throughout the claims process.
Insurance Carrier Directory
Click a carrier below to file your claim 24/7.
24/7 Claims
24/7 Claims
Talk to a Real Person, 24/7
24/7 Claims
24/7 Claims
Fax: 1-877-452-3957
Fax: (856) 779-7289
1-888-717-8090 (M-F, 8AM-4PM EST)
Fax: 814-623-0758
Need Help With Your Claim?
Our team is here to answer your questions and make the claims process as stress-free as possible.
Frequently Asked Questions
Should I call the insurance company first?
In most cases, contact the appropriate insurance carrier as soon as possible to report the claim. You should also notify Kratzer Insurance so our team can help you understand what to expect.
When should I contact Kratzer Insurance?
Contact us after everyone is safe and the immediate emergency has been addressed. We can answer questions, review your coverage and help you navigate the process.
What information should I have ready?
Have your policy number, the date and location of the incident, contact information for everyone involved, photos of the damage and any police report information.
What if the accident happened after hours?
Many carriers provide 24/7 claims reporting. Use the phone numbers or online claim links above, then contact our office during normal business hours.
Can you help if my claim is denied?
Our team can help explain your coverage and assist with communication, although final claim decisions are made by the insurance carrier.
How long does the claims process take?
The timeline depends on the type of claim, the extent of damage, documentation and whether additional investigation is required.
We’re Here to Help You Every Step of the Way
From filing to final resolution, we’ll advocate for you and help protect what matters most.
Call Our Office: (570) 539-8801
